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View from the Hill - #10

Time for changes at the top in Sun?

SPARC history
SPARC History
Spellabyte and Terrorbyte loved sitting around
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May 9, 2001:- This is an occasional column by Zsolt Kerekes publisher of the SPARC Product Directory.
See also:- article:- Surviving the Solaris x86 Wars
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article:- Joining the Marketing Dots for OpenSPARC OEMs
article:- Sun, SPARC and Solaris Highlights and Lowlights in 2005
article:- Are Serial Attached SCSI Drives Science Fiction for Most Sun Users?
more articles about SPARC, SPARC News, STORAGE News, Articles about STORAGE
editor's intro:-

I communicate with more Sun users and VARS than probably anyone else on this planet, but you don't need my privileged view of this market to know that all is not well in the Sun market. Here are some of the apparent symptoms:

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  • Sun is shipping SPARC processors with a top speed of 750MHz, whereas Intel architecture servers clock at twice the speed. OK - that's happened many times in the past, and you could argue that running a 64 bit OS at 750MHz is every bit as fast in a multi processor environment as running a 32 bit OS on 1.5GHz Pentiums. But the biggest Wintel servers aren't just snapping at Sun's heels any more. They're already in the datacenter.
  • All the easy customers have gone. The get-rich-quick dot-coms which were Sun's fastest growing customer segment are dust. The slowdown in the US is hurting everyone, but Sun is going to have to kick its dot-boomer habit.
  • Enterprise storage represents a huge growth opportunity for some computer companies. Unfortunately, Sun started behind the leaders, and is growing its storage business at a laggardly rate compared to the fastest storage companies. Sun says their storage business is growing, but it can still grow while losing market share. OK, during the last year, Sun has acquired a clutch of storage companies and changed the top management in this division, but the metrics on our sister publication STORAGEsearch.com suggest that most storage buyers are underwhelmed by Sun's changes. This is a market where you have to delight your customers, and just doing the same old stuff as everyone else is not good enough. Actually maybe all markets like that now...
  • Sun is still in denial about the desktop. You can't help getting the impression that if they could try out that DeLorean in the movie "Back to the Future" - Sun's senior management would like to go back to the early 1980's and have another go at taking on Microsoft and the PC market. Sun invests and wastes a lot of economic energy wishing it was Microsoft. This creates amusing opportunities for journalists, but doesn't achieve anything constructive. IMHO Sun should spin off Java, Jiro etc maybe as open source projects. Those individuals who wanted to join the anti-Microsoft playpen could be given inducements to join the new start up. Then Sun should recruit a bunch of top managers from Dell or Intel who really know the PC business, and re-engineer better solutions for users who want to use SPARC servers in the real heterogenous world.
  • As has been widely reported - Sun is closing down operations for a week in the Summer. Maybe not so well known, is that Sun seems to be planning major surgery on its reseller channel. That, could be a very big mistake in the long term. Currently less than 2% of the computer VARS in the US sell Sun Microsystems or compatibles. VARS have to invest a lot to understand the SPARC and Solaris environments. If Compaq cans a VAR, they can always go and find another Wintel solution to sell from somewhere else. If Sun cans a VAR, that company may decide that the game isn't worth the candle, and be lost as a Sun technology compatible channel forever. At a time when Sun should be working hard to make more friends in the computer business, alienating friendly VARS is a dumb idea. The channel strategy which works for Dell Computer, won't work for Sun.

The time comes in all organizations when they lose direction, and maybe could be better managed by people who are not necessarily their founders. The top management gets older, and starts becoming resistant to change. Or in the case of Sun, maybe boredom is creating an urge to make too many of the wrong kind of changes. There's also a problem caused by believing your own hype. During the dot-com boom, Sun was a real beneficiary of that hype. Today, it doesn't help. The hubris factor resulted in Apple giving away the dekstop PC business in the early 1980's. Before Gerstner, IBM was a lumbering elephant, with everyone taking pot shots at its business. It took a long time to re-energize IBM, because the decline had been going on so long.

Sun's market started to change dramatically about 9 months ago. For a while it seemed like it would be business as usual, and Sun's revenue growth continued on momentum. But today Sun seems to be shooting in too many different directions. They should concentrate on making the world's best servers and multiprocessing operating system. When they re-establish their lead in that area, there may be more time for the play pen.

...5 years later:-

Sun finally got the message and changed its CEO


Editor:- April 25, 2006 - according to industry reports Scott McNealy has indeed, finally resigned his post as CEO of Sun Microsystems.

The new CEO will be Jonathan Schwartz.

Sun says that McNealy will focus his efforts on Sun's government and academic relationships globally, as well as expand his role with key strategic partner relationships. McNealy will also assume the role of chairman of Sun Federal Inc., which focuses exclusively on U.S. government business.

Although McNealy's stubbornness and single minded determination to focus on SPARC were significant assets to Sun in the period 1987 to 1998 - when the company was establishing itself as a supremo server company, those qualities meant that the company was slow in reacting to changes in the market, and in particular the growing power of Intel Architecture processors, and threats and opportunities posed by alternative operating systems. McNealy's clouded market views and poor judgement were masked by the windfall of the dotcom boom era which benefited Sun until its own revenue crashed in 2001.

There is little cause for most Sun VARs or OEMs to mourn McNealy's overdue exit from the CEO slot which the SPARC Product Directory first advocated 5 years ago. In an article published last year I chronicled the main culls of SPARC Compatible OEMs and their causes from 1997 onwards.

As we've reported in these pages, Sun shareholders too, have had many reasons to question why after the IT recession of 2001 to 2003, Sun's rivals managed to return to double digit server revenue growth while Sun's own server business maintained a steady decline.

But unlike Ken Olsen (DEC's founder) who stayed at the wheel far too long, steering his company on the wrong course - there are still realistic prospects that McNealy's departure, while overdue, is not terminally late for Sun. There is still time for Sun to grow its server revenue. I outlined these prospects in an article 2 years ago in which I described the unique opportunities posed by the merging of server architectures with high speed storage accelerators.

If Sun's new CEO fails to recognize these exciting new market challenges and opportunities - we'll have someone new to blame.

Other commentators have suggested that the timing of McNealy's downshift is related to Sun's quarterly results announced yesterday. Sun reported that its "revenue had increased by 21%" compared to the same quarter last year. But if you take into account the contribution from acquired StorageTek's revenue - then the revenue growth for the sum of the parts is nearly exactly zero per cent according to my reckoning. That's not too bad for acquisitions as a whole. Less good, however, was the $217 million loss.

Benchmarked against other leading storage companies and against other leading server companies Sun currently looks like a loser. But looks can be deceptive. Another interpretation is that the company is at a pivotal point where it can benefit from its new storage footprint and new SPARC chips, and that it has the potential to outperform the rest of the rat pack. Which way the coin falls will depend on whether its new CEO can take the bold steps necessary to capitalize on its SPARC / Solaris/ storage assets.

See also:- a good article which includes a graphical representation of Sun's many screwball business plans, nutty marketing strategies, turnarounds and restarts on Ars Technica

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